AskFunding.com.au

Privacy Policy

Last Updated: November 2025

Introduction

AskFunding.com.au (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website askfunding.com.au.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.

1. Information We Collect

1.1 Personal Information You Provide to Us

We may collect personal information that you voluntarily provide to us when you:

  • Fill out contact forms on our website
  • Subscribe to our newsletter or email updates
  • Request information about our guides or services
  • Contact us via email or other communication methods
  • Participate in surveys or provide feedback

 

This personal information may include:

  • Name
  • Email address
  • Phone number (if provided)
  • Any other information you choose to provide
1.2 Information Automatically Collected

When you visit our website, we automatically collect certain information about your device and browsing actions, including:

  • Log Data: IP address, browser type, operating system, referring URLs, pages viewed, date/time stamps, and clickstream data
  • Device Information: Computer or mobile device information
  • Cookie Data: As described in our Cookie Policy below
  • Usage Data: How you interact with our website
1.3 Information from Third Parties

We do not purchase or receive personal information about you from third-party data brokers. However, we may receive information through:

  • Analytics services (such as Google Analytics)
  • Social media platforms (if you interact with our social media accounts)

2. How We Use Your Information

We use the information we collect in the following ways:

2.1 To Provide and Maintain Our Services
  • To operate and maintain our website
  • To provide you with information, guides, and resources you request
  • To respond to your inquiries and provide customer support
  • To send you newsletters or updates (if you’ve subscribed)
2.2 To Improve Our Website
  • To understand how users interact with our website
  • To analyze trends and user behavior
  • To improve our content, guides, and user experience
  • To develop new features and functionality
2.3 To Communicate With You
  • To respond to your comments, questions, and requests
  • To send you technical notices, updates, security alerts, and administrative messages
  • To provide information about financing guides and resources (with your consent)
2.4 For Legal and Safety Purposes
  • To comply with legal obligations
  • To protect our rights, privacy, safety, or property
  • To detect and prevent fraud or security issues

3. Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following situations:

3.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

  • Website hosting providers
  • Email service providers
  • Analytics providers (e.g., Google Analytics)
  • Content delivery networks

These service providers are contractually obligated to use your information only as necessary to provide services to us.

3.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, government agencies).

3.3 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will provide notice before your information is transferred and becomes subject to a different privacy policy.

3.4 With Your Consent

We may disclose your information for any other purpose with your consent.

4. Cookies and Tracking Technologies

4.1 What Are Cookies?

Cookies are small text files placed on your device to collect standard internet log information and visitor behavior information. When you visit our website, we may collect information from you automatically through cookies or similar technology.

4.2 How We Use Cookies

We use cookies to:

  • Keep track of your preferences and settings
  • Understand how you use our website
  • Improve your user experience
  • Analyze website traffic and usage patterns
  • Serve relevant content
4.3 Types of Cookies We Use

Essential Cookies: Required for the website to function properly Analytics Cookies: Help us understand how visitors interact with our website (e.g., Google Analytics) Functional Cookies: Remember your preferences and settings Advertising Cookies: May be used if we implement advertising (currently not in use)

4.4 Managing Cookies

Most web browsers allow you to control cookies through their settings. You can set your browser to:

  • Refuse all cookies
  • Accept only certain cookies
  • Delete cookies after your browsing session

Please note that disabling cookies may affect the functionality of our website.

For more information about cookies, visit www.aboutcookies.org or www.allaboutcookies.org.

5. Third-Party Websites and Services

Our website may contain links to third-party websites, including:

  • Financial institutions
  • Loan providers
  • Government websites (e.g., ATO, RBA)
  • Other financial resources

We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

5.1 Google Analytics

We use Google Analytics to analyze website traffic and usage. Google Analytics uses cookies to collect information about your use of our website. The information generated about your website use (including your IP address) is transmitted to Google. This information is used to evaluate visitors’ use of the website and to compile statistical reports on website activity.

You can opt-out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on, available at https://tools.google.com/dlpage/gaoptout.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Secure Socket Layer (SSL) encryption
  • Regular security assessments
  • Limited access to personal information
  • Secure hosting environments

However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your personal information, we will securely delete or anonymize it.

Typical Retention Periods:

  • Contact form inquiries: 2 years
  • Newsletter subscriptions: Until you unsubscribe
  • Analytics data: As per Google Analytics retention settings (typically 26 months)
  • Website logs: 12 months

8. Your Privacy Rights

8.1 Australian Privacy Principles (APPs)

We comply with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). Under Australian privacy law, you have certain rights regarding your personal information:

8.2 Access and Correction

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request a copy of your personal information
8.3 Withdrawal of Consent

Where we process your personal information based on consent, you have the right to withdraw that consent at any time.

8.4 Opt-Out of Marketing

You can opt-out of receiving marketing communications from us by:

  • Clicking the “unsubscribe” link in our emails
  • Contacting us directly (see contact information below)
  • Updating your email preferences
8.5 Data Portability

You may request a copy of your personal information in a structured, commonly used format.

8.6 Right to Complain

If you believe we have breached the Australian Privacy Principles, you have the right to lodge a complaint with:

Office of the Australian Information Commissioner (OAIC)

9. Children’s Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are under 18, please do not provide any personal information on our website. If we learn that we have collected personal information from a child under 18, we will delete that information immediately.

10. International Data Transfers

Our website is hosted in Australia, and your information is processed and stored in Australia. If you are accessing our website from outside Australia, please be aware that your information may be transferred to, stored, and processed in Australia where our servers are located.

By using our website, you consent to the transfer of your information to Australia and acknowledge that Australia may have different data protection laws than your country of residence.

11. Do Not Track Signals

Some web browsers have a “Do Not Track” (DNT) feature that signals to websites you visit that you do not want to have your online activity tracked. Our website currently does not respond to DNT signals or similar mechanisms.

12. California Privacy Rights (If Applicable)

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA). Please note that as an Australian-based website primarily serving Australian users, CCPA may not apply. However, if applicable, California residents may have the right to request information about how we handle their personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

  • Updating the “Last Updated” date at the top of this policy
  • Posting a notice on our website homepage
  • Sending an email notification (if you’ve subscribed to our communications)

Your continued use of our website after any changes indicates your acceptance of the updated Privacy Policy.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us through our form.

Response Time: We will respond to your inquiry within 30 days of receipt.

When contacting us about your privacy rights, please include:

  • Your full name
  • Contact information (email and/or phone)
  • A detailed description of your request
  • Any relevant information to help us locate your data

15. Disclaimer

Important Notice: AskFunding.com.au provides informational content and guides about business and vehicle financing in Australia. We are not financial advisors, loan providers, or licensed financial professionals. The information on our website is for general informational purposes only and should not be considered as financial, legal, or professional advice.

We recommend that you:

  • Conduct your own research
  • Consult with licensed financial advisors
  • Review the privacy policies of any financial institutions you engage with
  • Verify all information with relevant authorities (such as the ATO)

We do not collect sensitive financial information such as:

  • Bank account numbers
  • Credit card details
  • Tax file numbers
  • Driver’s license numbers
  • Detailed financial records

If any third party requests such information claiming to be affiliated with us, please contact us immediately.

16. Definitions

For the purposes of this Privacy Policy:

  • “Personal Information” means information or an opinion about an identified individual, or an individual who is reasonably identifiable.
  • “We,” “Us,” “Our” refers to AskFunding.com.au and its operators.
  • “You,” “Your” refers to the user or viewer of our website.
  • “Website” refers to askfunding.com.au and all associated pages and services.

17. Acceptance of This Policy

By using our website, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, please do not use our website. Your continued use of the website following the posting of changes to this policy will be deemed your acceptance of those changes.

Appendix: Your Privacy Rights Summary

You have the right to:

✅ Know what personal information we collect
✅ Access your personal information
✅ Correct inaccurate information
✅ Request deletion of your information (subject to legal requirements)
✅ Opt-out of marketing communications
✅ Lodge a complaint with the OAIC
✅ Withdraw consent at any time

We will NEVER:

❌ Sell your personal information to third parties
❌ Share your information without a lawful basis
❌ Use your information for purposes you haven’t consented to
❌ Keep your information longer than necessary
❌ Request sensitive financial information via email

This Privacy Policy is effective as of the Last Updated date listed at the top of this page.

Document Version: 1.0
Last Reviewed: November 2025
Next Review Date: November 2026

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